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FAQ

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What is 3rd Dimension?

3rd Dimension is a modern, professional and full-featured trading platform that covers global financial markets and allows trading different asset classes such as Equities, Futures, Options, ETFs, FX. Whether you are a buy-side or sell-side, 3rd Dimension provides you access to reliable real-time data, liquidity, and execution for profitable trades.

An outstanding feature of the platform is its modular system, which allows connecting and using only the modules necessary for your needs.

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What assets can I trade on with 3RD DIMENSION?

3RD DIMENSION allows trading FX, Derivatives, Equities, Fixed Income, ETFs and Commodities depending on which broker you are connected to..

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Can I run 3RD DIMENSION terminal on my Mac?

3RD DIMENSION terminal is currently available for Windows OS only. But don’t worry, soon our developers will add a version compatible with the Mac. If you do not want to wait, you can run 3RD DIMENSION successfully by using virtual machine software such as Parallels, Virtual Box or VMWare Fusion to install Windows and 3RD DIMENSION terminal.

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I installed the platform but it does not start (or an error appears)

  • We recommend using the latest version of the .NET Framework for the correct operation of the application.
  • If you are not sure which version you already have, please follow this guide “How to: Determine which .NET Framework versions are installed”
  • Antivirus programs may affect the operation of the application. The most common problem with 360 Total Security antivirus, which replaces files during the installing 3RD DIMENSION platform. To fix this problem, temporarily disable the antivirus and install the platform again. If the problem is not solved, please contact our support through the Telegram channel, the TeamViewer link or another convenient way.
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    I have several trading accounts. How can I switch between them?

    Each trading panel has an “Account” field where you can switch between your active accounts. Clicking on this field, you will see a drop-down menu from which you can select the required trading account.

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    How is 3rd Dimension different from other terminals?

    Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

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    What is Emulator connection?

    Emulator is a demo connection created to provide simulation data to the 3RD DIMENSION terminal in order to show the benefits of all the functionality. Emulator simulates the acceptance, management and filling of orders, and tracking of positions internally in 3RD DIMENSION.

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    How can I set up a workspace over multiple monitors?

    You can place every panel of 3RD DIMENSION terminal on any available screen and save it as a personal workspace.

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    What are the system requirements to run3RD DIMENSION terminal?

    3RD DIMENSION requires a specific set of PC requirements to be met in order to install correctly:

  • Windows 7 (with all latest updates), Windows 10
  • .NET Framework v.4.7.2
  • Available disk space – 1 GB (depends on the volume of loaded history)
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    What is a bind?

    Bind is a mechanism for combining several panels and modules into one entity with the ability to manage and save it for a subsequent quick call from the platform menu. Once you save Bind, you can quickly launch it as an element of the workspace.

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    Where do I find the trading messages that popped up?

    All trading messages are located in the Notification Center, which can be accessed by clicking the message icon in the upper right corner of the toolbar.

    Still Have Questions? Get In Touch!

    Feel free to contact us any time if you need to ask a question or suggest a new feature.

    Please use the form below to send a message or just chat with us during the live support.
    We are excited to hear from you.
    Happy Trading.

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